Premise and VoIP Phone System

Service and Installation

Business Telephone System installation, service, and repair for VoIP and digital PBX phone systems. Serving the Greater Cleveland, Akron, and Canton areas in Northeast Ohio.

For new installations we offer Avaya IP Office on premise, Avaya IP Office Subscription and Avaya Cloud Office by Ring Central for Cloud based.

For service on existing systems, we are proud to have certified technicians trained to work on many other major phone systems, including Avaya, Digium, Samsung, Telrad, Win, and Nortel. We also carry multiple brands of phones with a large inventory of stock.

Voice Messaging

We have years of experience being the face of your company when customers call in. Let us teach you how to have the most effective and professional greetings and call routing.

Overhead Paging

Raytec only uses the best hardware in the industry. We specialize in installing paging systems in environments as quiet as a doctor’s office and as loud as a machine shop.

Music on Hold

Don’t let customers sit in the dark. Let your phone system sell for you! Music on hold offers you the ability to sell to and inform customers while they hold.

Wireless Headsets

Raytec offers a full product line of wired and wireless headset systems to make your job easier. With a range of up to 300 feet, we have the headset to fit your needs.


Security and Surveillance

Have peace of mind knowing that your investments and property will be safe. Raytec installs the latest security software, hardware, and cameras. Monitor your business from anywhere in the world with our online monitoring systems.


Low Voltage Indoor and Outdoor Cabling

We know data cabling. Having the right physical infrastructure for your network is vital if you plan to utilize today’s technology. Whether you are building a new space for your business or you need to upgrade your current space, we can help you put the correct wiring in place - Category 6, Fiber Optic, 18/2, coax, and more.

Wireless Access Points and Wireless Line of Sight

We install Wireless Mesh Access points and Wireless Line of Sight Network Bridges. Whether you need just a single access point, multiple access points throughout your building, outdoor wireless coverage, or you need to connect two buildings where fiber or category 6 cabling is not an option, Raytec can design and install a customized solution to meet your needs.